Privacy Policy

Last updated: 2 October 2026

This Privacy Policy explains how eLearning Academy Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website and services. It also outlines your rights under data protection laws, including the UK General Data Protection Regulation (UK GDPR).

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Company Information

eLearning Academy Ltd
128 City Road, London EC1V 2NX
Company registration number: 11778834 (Registered in England)
Contact: info@elearning-academy.co.uk

2. What Data We Collect

a) Personal Data

We may collect the following data when you interact with us:

• Name and email address
• Login or account details (if applicable)
• Enquiry messages submitted via our contact form
• Course activity and progress
• Purchase and access history

b) Usage Data

Automatically collected data may include:

• IP address
• Browser and device information
• Pages visited

c) Cookies and Tracking

Our website does not set any cookies of its own, so you won’t see a cookie banner. This section explains what cookies are, and when they may be used if you log in to our learning portal or use other services linked from our site.

What are cookies?

A cookie is a small text file that is placed onto your computer (or other electronic device) when you access a website. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you.

Cookies fall into two categories based on how long they last:

• Session cookies expire as soon as you close your browser. They are used to keep track of your activity during a single visit, for example keeping you logged in as you move between pages.
• Persistent cookies remain on your device after your browser is closed, for a set period of time. They are used to remember your preferences or settings the next time you return to the site.

How we use cookies

The pages of our own website do not set cookies, and we do not use analytics, advertising or tracking cookies. Cookies are only used in the following cases.

If you log in to our learning portal, it is run on Moodle, which sets the following cookies:

• MoodleSession (Strictly Necessary)
  Maintains your session while logged in. This is required for the platform to function and is deleted when you log out or close your browser.
• MOODLEID (Functional)
  Stores your username for convenience on the login page. You can refuse this cookie without affecting access; it simply means you’ll need to retype your username next time.

Strictly necessary cookies are required for a service to run. Without them, parts of the service will not function. Because we only use strictly necessary cookies on our own pages, we do not show a cookie banner.

Third-party services

Some features of our site are provided by other companies, who may set their own cookies or receive information such as your IP address (see Section 5):

• Vimeo provides the videos shown on our site. We ask Vimeo not to track you. Even so, when a page with a video loads, Vimeo receives your IP address and browser details, and its security provider may set a cookie to protect against automated abuse.
• Formspree processes the messages you send through our contact form, and may set cookies on its own pages when you do.
• Stripe processes payments, and may set cookies to help prevent fraud when you pay.
• LinkedIn and Vimeo links: these are ordinary links in our footer. Those sites only set cookies if you choose to visit them.

These third parties are responsible for the cookies they set and we have no control over them. For further information on how their cookie policies work, please visit their websites.

Managing cookies

You can manage cookies yourself by setting your web browser to refuse cookies, delete cookies, or to alert you when cookies are being sent. You can manage your cookie settings through your web browser’s help or settings menu.

Please note that if you change or block cookies:

• Some parts of our website may not function properly or as well as they otherwise might
• Changes will apply across all websites that you visit (unless you choose to block cookies only from particular websites)
• The settings that you change will only apply on the device on which you change them and will not apply across all other devices that you use

If you have any questions about our use of cookies, please get in touch at info@elearning-academy.co.uk.

3. How We Use Your Data

We use your data to:

• Provide access to courses and course content
• Manage your account and purchase history
• Respond to enquiries submitted via our contact form (processed securely by Formspree)
• Send service-related communications
• Comply with our legal obligations
• Process course purchases and enrolments, including confirming that you have agreed to waive your cancellation rights under UK consumer law

4. Legal Bases for Processing

We process your personal data under one or more of the following lawful bases:

• Consent (e.g. for optional emails)
• Contract (e.g. to deliver a course you purchased)
• Legitimate interest (e.g. to improve the site or respond to enquiries)
• Legal obligation (e.g. record-keeping for tax purposes)

5. Sharing Your Data

We only share your data when necessary and for specific purposes, including:

• Formspree: We use Formspree to securely process contact form submissions. When you send us a message via our website form, your information is transmitted through their platform. View Formspree’s Privacy Policy here.
• Vimeo: We use Vimeo to host the videos shown on our website. When a page with a video loads, your IP address and browser details are sent to Vimeo, and we ask Vimeo not to track you. View Vimeo’s Privacy Policy here.
• Stripe: Payments are processed securely through Stripe. Your payment details are handled directly by Stripe and are not stored on our servers. You can view Stripe’s Privacy Policy here.
• Other service providers: We may use trusted third parties to help deliver our services, such as hosting, email, analytics, or course platforms. These providers are only given the information needed to perform their function and are required to protect your data.
• Legal requirements: We may disclose your data if required to do so by law, or in response to lawful requests by public authorities.
• With your consent: In all other cases, we will only share your data if you give us explicit permission.

We do not sell your data or share it with third parties for advertising purposes.

6. Data Retention

We keep your data for as long as necessary to:

• Provide our services
• Fulfil legal and financial obligations
• Resolve disputes and enforce agreements

You can request deletion of your data at any time (see Section 8).

7. International Transfers

Some of our third-party service providers operate outside the UK. When your data is transferred internationally, we ensure it is protected by appropriate safeguards in accordance with UK GDPR.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict certain uses
• Withdraw consent where processing is based on consent
• Request data portability

To exercise any of these rights, contact us at info@elearning-academy.co.uk. We aim to respond within 30 days.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator. You can find out how to do this on the ICO website.

9. Children’s Privacy

Our services are not intended for anyone under the age of 13. We do not knowingly collect data from children. If you believe a child has submitted data to us, please contact us and we will delete it.

10. Third-Party Links

Our site may include links to external websites. We are not responsible for the content, policies, or practices of these sites. Please review their privacy policies before sharing data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and take effect upon publication. Significant changes may be communicated via email or on-site notice.

12. Contact Us

If you have questions about this policy or your data, please contact us: info@elearning-academy.co.uk